Support

FAQ

July 6, 2022

not listed

If you have any other solution that is not listed make sure that

  1. Your system is capable to connect to the instrument and measuring control (e.g. Ideaaliance Control Media Wedge, UgraFofra Media Wedge, ...)
  2. Find where measurements are stored and file format is human-readable
  3. Check if Your software makes it easy to export to any common file format (CGATS, CxF, .it3, )
  4. Manually upload the file to check if it is supported
  5. Contact CC Support for more help.

 

If you are able to find measurement files and the system can read them - download CC Uploader and set up the task.

 

Download CC Uploader

 

 To learn how to set up the CC Uploader read the dedicated manual page.

Contact ChromaChecker Support

Additional information and Support Form is available for logged users.